July 2009

Good Day Bean Bulletin™ Readers!

Where are you going?

It seems the best trips this summer aren’t that far from home. Some of our Mozzo friends have already had a sunny trip to Durdle Dor in Dorset, a bit of kayaking on the River Wye in Hereford and a pootle across to the Isle of Wight in a little boat. Any grander plans, we suggest the following…

Mozzo Flying High

If you’re drinking Mozzo Coffee, it’s fair to say that you can expect your surroundings to be as enjoyable as the magic in your cup. We’re also pretty aware that with that busy time of year (AKA holidays!!!!!!!) looming, things need to be as comfortable as possible- work or play.

Lucky for you that we’ve just teamed up with Air France KLM to bring you one of our best Mozzo experiences so far- the Air France Executive Lounge at Manchester Airport. Nice!

Grant Says…

If you’re a Mozzo Coffee Master it usually means that you have loads to talk about. We got Grant’s opinion on where he sees the UK coffee market going in the current market.

‘Coffee culture has gone from relatively zero to a very competitive market in the last 15 to 20 years, within the UK. Increased competition means it’s getting harder to win; coffee companies and coffee shops alike have to work smarter in order to find those points of difference and succeed.’
If you’d like to read on, please do!

First came the rise of quality and espresso based drinks. For a period of time this was what led the growth trend of the coffee market (both in food service and in retail). Then five years ago ethics were introduced, in the form of Fairtrade, Organic and other ethical movement labels. In turn ethics became a significant tool for coffee companies and shops to differentiate their offering to consumers.

Now in 2009 the market is moving again, and while quality and ethics remain fundamental, customer service and value for money are becoming the key factors when it comes to succeeding in an increasingly competitive industry in which margins are being squeezed.

Focusing on delivering leading Customer Service is helping coffee shops and companies to build long term relationships with customers and consumers. Relationships that are based on knowledge add real value to the coffee experience of a customer, and in times when consumers might be going from two coffee experiences a day to one, ensuring that they choose your coffee shop is key to survival and growth.

Drip by drip filter coffee is making a come back. It is a great way for a coffee shop to deliver real value for money to its customers, without compromising on quality or ethics.

Mozzo Coffee is being built to thrive in these times and others. Our products (Mozzo Espresso Coffee and Mozzo Filter Coffee) are a combination of the highest quality (100% Arabica) and the highest ethical coffee (100% Fairtrade and 100% Organic). As a business, Mozzo Coffee is aimed at delivering innovative, market leading customer service support to its customers (cafes, hotels, restaurants and offices), in a way that adds real value to the coffee they serve and ultimately the coffee experiences enjoyed by their customers.

Watch Out- New Mozzo Art!

You would have seen in last month’s Bean Bulletin™ that we were talking about the goings on down at Doodle Bar in Battersea. Well, we’ve been very excited by the concept and figured it was a fantastic opportunity to feature a collaboration of artists. For us it has been the ultimate in getting people working together and creating a very cool result. Thanks to Jules, Jasmin and Ollie at Squint Opera for their support! Here’s a sneaky peak of what to expect…

Coconut?

Last month we brought you the oh so smooth and cool Mozzo Iced Latte.

Since then our informers tell us that not only are these flying out the door but you guys are coming up with some weird and wonderful variations. The most popular being made are with our Davinci Syrups but ever considered subbing the milk for coconut milk??? That’s what Delicio are up to. Or how about a chocolate coffee pavlova shake? A bit of a mouthful (quite literally) but hey, don’t knock it ‘till you’ve tried it!

Get your ears around this…

We’re pretty spoiled for choice at this time of year for music to choose from. This month’s musicians don’t have any problems setting themselves aside from the norm and come in the form of Psapp.

We recommend taking yourself off somewhere groovy and having a listen

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